Base Opening Hours: 8am - 4pm 

What constitutes an Urgent Repair?

Please visit NSW Fair Trading

Please note that should you arrange for a trade to attend to an issue, and the issue is deemed non-urgent, user error or no fault of the property, you will be liable for the cost of the call out. We suggest you review the Troubleshoot section below prior to contacting a trade.

Should you have an emergency repair out of office hours please contact the following:

ELECTRICAL:

Bright Lite Electrical 0430 580 026

PLUMBING:

All Purpose Plumbing 0419 444 490 & 0419 444 491

Hilltop Plumbing 0488 799 979

LOCKSMITH:

ASM Locksmiths 9896 0393

LIFTS:

Schindler 13 18 74

Garage Door

Autolift: email management@baserealty.com.au

Troubleshoot

If safe and unlikely to cause more damage can the issue wait until the next business day?

Power outage – Call your power supplier to check the issue is isolated to your property. Turn all of your appliances off, switch all of your power points off (including hot water, fridge, lamps), switch your safety switch back on at the switch board, and turn each appliance back on one at a time.

Blocked drain – Explore using draino or similar product to attempt to solve the issue. If possible, without flooding the area, tip a 10L bucket of water down the problematic area. Try a plunger.

Hot water – Call your water, gas and/or power supplier to check the issue is isolated to your property. Check your mains water tap is on.

Air Conditioner – Check the safety switch inside your switch board. Check the power point at the unit. Check and clean the filter. Check the batteries in the remote control. Turn it off and on.

Toilet – Blockage, try draino (can be purchased at a supermarket or bunnings). Use a plunger. Using a bucket, tip water into the bowl (avoid doing this if overflow is likely).